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Modernizing Academic Assessment Systems Through Digital Innovation

Bridging Technology and User Adoption: A Human-Centric Approach to System Modernization

CHALLENGES
Our client sought a comprehensive digital assessment ecosystem to replace outdated student portfolio management and introduce real-time, paperless examinations. Key obstacles included:
  • Distrust in Traditional Development Models: Following a failed Waterfall-method project, clients demanded risk-mitigated development processes to prevent recurring delays and misalignment.
  • Adoption Barriers: Some employees were resistant to adopting a paperless examination method. This resistance needed to be addressed through careful planning and user-friendly design to ensure acceptance and smooth transition.
OUR SOLUTIONS
To overcome these hurdles, we developed a tailor-made system that fulfilled all customer requirements:
  • Hybrid Exam Functions: The system supports both offline and online examination modes, providing flexibility and reliability to the users.
  • Student Information System: A comprehensive system to manage student data efficiently.
  • Licensing Exams with Face Recognition: Implemented face recognition technology to enhance security and streamline the licensing exam process.
  • E-log Book and Question Bank: Developed an electronic logbook and a comprehensive question bank to support continuous learning and assessment.
  • E-announcement System with Text-to-Speech: Integrated text-to-speech technology into the e-announcement system to ensure accessibility and ease of use.
Additional measures included:
  • Dedicated Project Manager: Assigned to oversee the project and prevent delays.
  • Agile Methodology: Employed during the development phase, along with micro-task management.
  • User-friendly Interface: Designed to ensure ease of use and adoption.
RESULTS
The current smooth progress of the project has allowed us to establish a solid customer relationship with our clients, so that we are able to propose new features such as cybersecurity enhancements and payment functionalities, for further system improvement. The high level of client satisfaction with the current system's performance underscores the effectiveness of our tailored solutions.
 
The successful implementation of these tailored systems demonstrates our capability to deliver high-quality, customized solutions that meet specific client needs and set a benchmark for future projects in the education sector.