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Hybrid BPO: Efficient Digitalization for Enhanced Record Management
TEHK's Tailored Solutions and Continuous Adjustments Drive Project Success.
CHALLENGES
Our client faces the urgent need to relocate several department offices due to the expiration of their lease period. The new office space lacks adequate storage for physical documents, necessitating a swift and efficient solution for document management. Additionally, the involvement of multiple departments of the organisation with diverse document types requires a tailored approach to meet each department's specific needs.
OUR SOLUTIONS
To address these challenges, we offer a comprehensive Hybrid BPO approach:
- On-site and Off-site Scanning Services: To expedite the scanning process, we provide both on-site and off-site scanning services, ensuring flexibility and efficiency.
- Tailored Vertical Photo Shooting: For the digitalization of A0-A2 rare booklets and newspapers, we have developed customized vertical photo shooting techniques to maintain the integrity and quality of these valuable documents.
- Continuous Communication and Adjustment: Our team maintains ongoing communication with all departments to review their specific document types and requirements. We regularly adjust scanning settings and related arrangements to ensure that the digitalization process meets the diverse needs of each department.
RESULTS
Results indicate significant progress in the digitalization process, leading to improved efficiency and better organization of records. The customized approach and continuous adjustments have ensured that the project remains on schedule and aligned with each department's specific needs.
With our expertise and flexible approach, we are confident in delivering such successful digitalization project that enhances customer's information and record management capabilities.
